Updated 6 June 2022
We undertook a follow up desk-based inspection of Pipers Dental Practice on 06 May 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had access to a specialist dental adviser.
We undertook a comprehensive inspection of Pipers Dental Practice on 09 December 2021 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Pipers Dental Practice dental practice on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan (requirement notice only). We then inspect again after a reasonable interval, focusing on the area where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 09 December 2021.
Background
Pipers Dental Practice is in Oxted and provides NHS and private dental care and treatment for adults and children.
The practice is accessed via an internal staircase. Car parking spaces, including dedicated parking for people with disabilities, are available near the practice.
The dental team includes four dentists, one dental nurse and two receptionists. The practice has two treatment rooms, one of which is not currently used.
During the inspection we spoke with two dentists, one dental nurse and one receptionist. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
- Monday to Friday 8.30am to 5.30pm
- Saturday 8.30am to 12.30pm