Taptonville House Dental

Updated 11 November 2024

We carried out this on-site announced assessment on 11 November 2024. We found the practice had met regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Taptonville House Dental is part of Rodericks a dental group provider. The practice is in Sheffield and provides NHS and private dental care and treatment for adults and children. There was step free access to the practice and car parking spaces were available on nearby local roads. The practice had 11 treatment rooms. During the assessment we spoke with 4 dentists (including a foundation training dentist), 3 dental nurses (including 1 trainee), and the practice manager. The team was supported by a group compliance officer during the assessment.

Updated 11 November 2024

Two weeks before our on-site assessment, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 8 patients on the day we visited. Patient feedback provided a positive view of the dental team and care provided by the practice. Patients commented positively about the standards of cleanliness. Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. Patients commented they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. Patients commented that when they were prescribed medicines, sufficient information was given. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.