26 June 2013
During a routine inspection
We viewed seven patient records and found people's oral health was comprehensively assessed. For example, the dentist had checked for decay, soft tissue problems, the condition of people's gums, jaw and face and recorded a map of the mouth.
We toured the practice and found it to be clean and tidy. The practice had effective systems in place to reduce the risk and spread of infection. We spoke with staff regarding the cleaning of used instruments and found procedures to be in line with guidelines from the Department of Health.
People we spoke with were happy with the care provided to them and none had made a complaint. One person told us, "I have a leaflet that explains about complaints. I have never had to use it but I would speak with the dentist if I needed to".
The practice employed two dentists and one trainee dental nurse who was also the receptionist. Staff told us they felt supported in their work. Staff were encouraged and given opportunities to take appropriate training.