The Care Quality Commission

Archived: Dental Surgery Barnsley

Victoria House, Victoria Road, Barnsley, South Yorkshire, S70 2BB (01226) 282579

Provided and run by:
Mr. Kusumpala Hewage

Important: The provider of this service changed. See new profile

All Inspections

12 November 2012

During a routine inspection

We spoke privately with three people who were attending the practice for check ups or treatment. They told us that they were "very satisfied" with all aspects of the service. They told us that staff were "marvellous" " very friendly" and "fantastic". People said that the dentist always explained treatment options to them. One person told us "the dentist said I could go away and think about it (the treatment), but I decided to have it done today." All three people that we spoke with said that they felt safe in the care of the dentist, and that they found all members of the staff team polite and respectful. One person said "they are very good here. I've been a patient for over 60 years and always found them helpful and kind." People spoken with said that the surgery was always clean. They told us that they had no worries or concerns about the practice. One person said "I can talk to my dentist about anything. They know me very well here."

We found people received care and treatment in a clean environment with infection control measures in place to minimise the risk of infection. One person said "I've always found it very clean, spotless."

The provider had an appropriate system in place for gathering, recording and evaluating information about the quality and safety of care the service provides. People who used the service and their representatives were asked for their views about their care and treatment.