Updated 30 September 2022
We undertook a follow up inspection of Wensum Dental Practice on 21 September 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the provider was now meeting legal requirements.
We had previously undertaken a comprehensive inspection of the practice on 20 April 2022 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulations 17 and 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Wensum Dental Practice on our website www.cqc.org.uk.
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
We found this practice was providing well-led care in accordance with the relevant regulations. The provider had made effective improvements in relation to the regulatory breaches we found at our previous inspection. In general improvements were noted in infection control, staff recruitment, fire safety, patient dental care records and auditing systems.
Background
Wensum Dental Practice provides private dental care and treatment for adults and children.
There is ramped access to the practice for people who use wheelchairs and those with pushchairs. There are ground floor surgeries but not a fully accessible toilet.
Car parking spaces are available on site.
The dental team includes two dentists, two hygienists, a practice manager and five dental nurses. The practice has three treatment rooms.
During the inspection we spoke with the practice manager. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open on Mondays to Fridays from 9am to 5pm.