At this inspection we found that the registered person had an effective recruitment system in place that would ensure that no person was employed to carry out the regulated activity unless they were of good character and that they had the right qualifications skills and experience to carry out the role they were employed to do.
We found all staff had received training in safeguarding children and vulnerable adults. We asked a patient if they felt safe when they used the service and they said 'absolutely'.
Patients we spoke to said the service was 'always spotless' the cleanliness was 'immaculate' and the nurses 'always have gloves on when they're doing anything'. During our visit we found all areas were clean and tidy.
We found the safety, health and welfare of people who used the service was compromised because the provider had not followed effective recruitment and selection practices.
People who used the service were asked for their views about their care and treatment and they were acted upon. Patients we spoke said they had not had any cause to complain and they were 'as happy as Larry' there.