28 November 2013
During a routine inspection
People told us that treatment options were always explained to them and that they consented to any treatment they had.
The clinic had a robust system in place to prevent cross contamination. We saw evidence that health and safety checks had been carried out to ensure that medical equipment was safe and properly maintained. We saw evidence that the clinic had a complaints policy and procedure in place and that the clinic had sought to obtain the views of people who used the service.