The Care Quality Commission
  • Dentist
  • Dentist

Archived: Regency House Dental Practice

39 Underhill Street, Bridgnorth, Shropshire, WV16 4BB (01746) 766114

Provided and run by:
Mr. Paul McElhone

Important: The provider of this service changed. See new profile

All Inspections

16 May 2013

During a routine inspection

People told us that they were very satisfied with the service provided and that their dignity and privacy was respected. They were encouraged to ask questions and felt staff had the time to answer their questions. People reported that staff were good at discussing all their treatment options with them. One person told us, "My treatment has been superb. They always explain any treatment I need as well as the prices". Another person said, 'This is the best dentist ever, an amazing service, always reassuring'.

Another person told us, "All staff are very helpful, I'm always informed about the treatment I receive and feel very reassured as I am quite nervous'.

Overall we found that the provider was operating robust systems to ensure people received appropriate care and treatment in an environment which was clean. We found that services were provided by staff who were appropriately supported in relation to their responsibilities.