24 September 2012
During a routine inspection
'My dentist has explained what my dental issues are, what the treatment options are and how much each option costs. The information I have been provided with means I can choose what is best for me.'
'All the staff have been very courteous, professional and reassuring. I am very confident in them.'
'I always have my treatment in private, the dentist discusses every aspect of my treatment with me and is very professional, as are all the staff who have dealt with me.'
'My treatment is progressing really well and I am delighted with the results.'
'My dentist is very specialised and I have every confidence in him and the treatment I am having.'
'I have been given a plan of treatment. The care and treatment I have had is terrific.'