Archived: Welland Vale Dental Surgery

People told us they had been given sufficient information to make an informed choice about their treatment. They told us that the dentist had explained their treatment options, what the treatment would involve and had provided them with a summary of the treatment plan.

We found that the practice had made improvements so each person that received a service was provided with a treatment plan.

We found that the practice had made the necessary changes and ensured formal recruitment procedures and employment checks had been introduced.

There were effective systems in place to reduce the risk and spread of infection. We reviewed the infection prevention and decontamination policies and found them to be up to date and comprehensive with responsibilities clearly defined.

We found that the provider needed to make improvements to ensure all patients received a written treatment plan, and to ensure correct procedures were used to recruit staff to work at the practice.

The provider had an effective quality assurance system to monitor the quality of service provided.