7 October 2013
During a routine inspection
People said they were respected and made to feel calm and reassured when they attended the surgery. Comments included; "The service we get is nothing less that perfect."
The policies and procedures file held details of all the policies in place to ensure that people who used the service were safeguarded from harm. People told us they felt safe and well treated when they attended the practice.
There were effective systems in place to reduce the risk and spread of infection and people told us the premises were clean and tidy and the surgeries were well equipped.
Staff told us they felt well supported and had all the training and information they needed for their role.