The Care Quality Commission

Archived: Queen Square Dental Clinic

17 Queen Square, Bristol, BS1 4NH (0117) 927 2797

Provided and run by:
Queen Square Dental Clinic Limited

Important: The provider of this service changed. See new profile

All Inspections

25 February 2013

During a routine inspection

We spoke to three patients who received treatment on the day of our visit. All the patients we spoke to were very satisfied with the quality of care received. One patient said "the practice facilities were excellent and extra care is always taken with attention to detail". We found the staff very professional and helpful and this was confirmed when we spoke to patients.

All three patients commented on the cleanliness of the practice. We found the practice very clean and tidy and free from clutter. One patient said the cleanliness is always very good and said "it is ten out of ten for cleanliness". All three patients' we spoke to would recommend the practice to their family or friends.

We found that all three patients were given appropriate information and choices about their treatment options and the associated costs. The prevention of dental problems was always emphasised by the dentists and other staff. One patient commented that "prevention is a high priority at the practice". This was confirmed when reviewing clinical records. All three patients commented how easy it was to make an appointment. One patient said "the practice is always very accommodating and fits in with your commitments".