19 July 2013
During a routine inspection
Following the visit we contacted, with their permission, some people who had attended the practice the week of our visit. We sent an email questionnaire to four people and received three responses. We also spoke to three other people by telephone. People expressed high levels of satisfaction with the practice. Comments included;
'I am always involved in any decisions made about my treatment.'
'They text or ring me to check everything is ok from the visit the day before.'
' 'Friendly, clean, helpful, obliging, caring'I could go on!'