The Care Quality Commission
  • Dentist
  • Dentist

Archived: Peartree Dental Care

215 Peartree Avenue, Bitterne, Southampton, Hampshire, SO19 7RD (023) 8044 7753

Provided and run by:
William Creedon

Important: The provider of this service changed. See new profile

All Inspections

1 February 2013

During a routine inspection

We spoke with three patients during our visit to the dental practice. Two of the patients had been with the practice for many years and described the dentists as 'very good'. They informed us that the dentist asked for their consent before carrying out any procedure and always explained what they were doing throughout the consultation. All three patients confirmed that they found it easy to get an appointment when they wanted one and did not usually have to wait long before being seen. Patients who used the dental practice told us that they were very happy with the service provided. They felt they were given plenty of information about their treatment and it was always explained really well to them. We were told staff were very friendly and that they were always treated respectfully.

Patient's who used the service understood the care, treatment and support choices available to them. They experienced effective, safe and appropriate care, treatment and support that meet their needs and protected their rights. The provider had effective systems in place that ensured patients were cared for in a clean and hygienic environment with an effective system to regularly assess and monitor the quality of service that patients received. Patients were cared for by staff who were supported to deliver care and treatment safely and to an appropriate standard.