The Care Quality Commission
  • Dentist
  • Dentist

Archived: Regency Dental Practice

71 King's Road West, Swanage, Dorset, BH19 1HH (01929) 422515

Provided and run by:
The Regency Dental Practice LLP

Important: The provider of this service changed. See new profile

All Inspections

5 December 2013

During a routine inspection

We spoke with four people who used this dental service. People told us 'I like it here. [My dentist] is excellent and tells me exactly what's happening all the way through [my appointment]', 'Always helpful and friendly', '[My dentist] explains what [their] doing ' very good at explaining problems', 'All very efficient', and 'Very satisfied never rushed'. Everyone said they were involved in their treatment plan and asked for their consent. People who were not able to make their own decisions were assured of being properly identified and assisted to make decisions in their best interest.

People's treatment needs were assessed carefully, and treatment was provided effectively by experienced and qualified staff. There were systems in place to provide care in the event of a medical emergency.

We found that people who used this service and staff were protected from identifiable risks of acquiring an infection because there were systems in place to keep the practice clean and hygienic including effective de-contamination of instruments in accordance with guidelines.

We found that staff were qualified and had the relevant skills and experience to carry out their jobs. They were registered with relevant professional bodies which meant they were able to carry out their respective jobs.

We found the quality of the service provided was audited and monitored by the staff and the provider to ensure it was safe, effective and well-led.