During a check to make sure that the improvements required had been made
We found there were not always records available to show the full employment history of staff or explanations for any gaps in employment. Two references were not always in place which meant it was not possible to confirm a person's previous employment had been satisfactory. There were not health declarations of checks in place in every case.
We saw records for the maintenance and routine checking of sterilising, disinfecting and cleaning equipment. This showed equipment was tested and maintained effectively in order to protect people using the service from avoidable risks of infection.
We saw three patient satisfaction questionnaires which had been completed. There were questionnaires available in the reception area for people to complete if they chose to. This showed people who used the service, their representatives and staff were asked for their views about their care and treatment.