25 November 2013
During an inspection looking at part of the service
However at our last visit in March 2012 people spoke highly of the dental service provided at JVB Dental Practice. They told us staff were always friendly and helpful. They were provided with verbal and written information about the various treatments, including the costs of the various treatments. This meant that they were able to make informed decisions about their treatment plans.
They said they were always pleased with the standard of treatment they received at the dental practice. People confirmed they were given advice about maintaining good dental health.
Staff we spoke with at this visit told us that they had worked for JVB Dental Practice for many years and that everyone got on well together and that they all worked as part of a team.