The Care Quality Commission
  • Care Home
  • Care home

Heron Lea Residential Home

Mill Lane, Witton, Norwich, Norfolk, NR13 5DS (01603) 713314

Provided and run by:
Luna Care Services Ltd

Important: The provider of this service changed. See old profile
Important: We have not inspected this service yet

Registered on 15 July 2024

This service was registered by CQC on 15 July 2024. New services are assessed to check they are likely to be safe, effective, caring, responsive and well-led. These assessments can include site visits, criminal record checks, interviews with key managers and a detailed review of how the service will be run. Follow-up inspections of new services are undertaken regularly following registration.

Ratings inherited from last inspection with previous provider These ratings were awarded to the previous provider who owned this service. We show these ratings to help you understand the history of this service.

(Last report published on 15 February 2023)

See archived profile Read previous reports

Overview

Latest inspection: 7 December 2022 Report published: 15 February 2023

  • Overall

    Inadequate

  • Safe

    Inadequate

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Requires improvement

  • Well-led

    Inadequate

Specialisms / services

  • Accommodation for persons who require nursing or personal care
  • Caring for adults over 65 yrs
  • Dementia
  • Physical disabilities

Who runs this service

  • Organisation

    Heron Lea Residential Home is run by Luna Care Services Ltd

  • Mr Jordan Levi Saile
    Registered Manager

  • Mr Jordan Levi Saile
    Nominated Individual