10 May 2013
During a routine inspection
Patients told us they were given enough information about their treatment options and were able to ask all the questions they wanted. They found the staff to be friendly and said they were treated with respect and their privacy was maintained. They told us they did not have to wait long for an appointment.
We saw treatment plans were detailed and included different options where these were appropriate and enabling patients to make an informed choice.
We saw arrangements in place to deal with emergency situations including training for staff in medical emergencies and resuscitation.
The practice had effective procedures in place for the management of infection control. There was evidence to show that staff had received training to reduce the risk of infection.