27 June 2013
During a routine inspection
We spoke to two patients, who were very complimentary about the practice. They felt that they were treated with respect and dignity. They told us that they were informed about the choices, costs, alternatives and possible outcomes of their treatment. One person that we spoke with told us, "The dentist always talks to me about the treatment they are recommending".
We looked at the results from the latest monthly patient satisfaction survey that was carried out in May 2013. In the analysis of the 159 completed surveys, most patients said they were happy with the service provided. One member of staff told us, "It's a good place to work".