Updated 28 February 2020
We undertook a follow up focused inspection of The Dental Practice on 12 February 2020.
This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental adviser.
At our inspection on 4 November 2019 we found the registered provider was not providing well led care and was in breach of regulation 17 and regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for The Dental Practice on our website www.cqc.org.uk.
As part of this inspection we asked:
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Is it safe?
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Is it well-led?
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
Our findings were:
Are services safe?
We found that this practice was providing safe care in accordance with the relevant regulations.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 4 November 2019.
Background
The Dental Practice is in High Wycombe and provides private treatment to adults and children.
There is level access for people who use wheelchairs and those with pushchairs. Car parking spaces, including space for blue badge holders, are available outside the practice.
The dental team includes one dentist, one specialist endodontist, one oral surgeon, three dental nurses, three dental hygienists and a practice manager. The practice has two treatment rooms.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke with one dentist and the practice manager.
We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
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Monday, Tuesday and Thursday 8.00am – 5.00pm
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Wednesday 1.00pm – 8.00pm
Our key findings were:
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The provider had effective staff recruitment procedures.
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The provider had systems to help them manage risk to patients and staff.
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The practice had effective management leadership.