Crescent Dental Clinic

Judgements

• Safe

  Regulations met

• Effective

  Regulations met

• Caring

  Regulations met

• Responsive

  Regulations met

• Well-led

  Regulations met

Our view of the service

We carried out this on-site announced assessment on 30 September 2024. We found the practice had met regulations. Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Patients’ care and treatment was provided in line with current guidance and infection control procedures were in place. The practice had systems to manage risks. The practice is in central London and provides NHS and private dental care and treatment for adults and children. The practice was set out over two floors, ground level and basement. There was step free access to the practice and wheelchair users can access the ground floor (there is a treatment room on this floor) only. Car parking spaces (charged), including dedicated parking for disabled people, were available near the practice. The practice had 3 treatment rooms. During the assessment we spoke with 2 dentists, 2 dental nurses and the practice manager.

People's experience of this service

During our assessment, we received feedback from 10 patients. Their responses provided a positive view of the dental team and care provided by the practice The patients that responded said “this is a friendly practice” and “staff are always nice and helpful”. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.