19 August 2013
During a routine inspection
All six people spoken with told us that the practice was very friendly, dentists were approachable and the practice was always very clean. One person told us, 'It's the best dentist I have ever been too'. One person told us, 'My treatment has been excellent'. Another person told us, 'Very professional, friendly, explain everything, overall a very good service'.
People told us their treatment options were explained to them. This meant a full discussion took place and people were given the information they needed to be able to make an informed decision about their treatment.
The provider had effective infection control procedures. This meant the risk of infection for people using the service was minimised.
Staff received a range of training so that they had up to date knowledge and skills in order to treat people safely when they attended the practice.
There were systems in place to monitor how the practice was run to ensure people received a quality service. This meant people using the service were asked their views about the service so the provider could use the information to improve.