The Care Quality Commission
  • Dentist
  • Dentist

Archived: Ivory Dental Practice

40 Station Approach, South Ruislip, Ruislip, Middlesex, HA4 6RZ (020) 8841 5008

Provided and run by:
Mr. Sanjiv Chotai

Important: The provider of this service changed. See new profile

All Inspections

5 July 2013

During a routine inspection

During our inspection we spoke with five people who use the service and five members of staff. People told us that they were satisfied with the service. One person said "I've had an excellent service from the dentist for the last ten years, all my family come here, we wouldn't go anywhere else." Another said "I am very happy, they are very kind, all the staff are wonderful."

People said the staff were always friendly and caring. They said that the dentist offered a professional service. They said that treatments and costs were always explained before any work was carried out. We observed that the practice was clean, nicely decorated and managed well and effective systems were in place to reduce the risk and spread of infection.

Both staff and people who use the service said they felt comfortable raising any concerns they might have and trusted that the dentist would respond appropriately to their concerns.

Staff had received appropriate professional development to meet the needs of people using the service.