The Care Quality Commission
  • Dentist
  • Dentist

Dental Surgery

Motcomb Street Dentist, 3 Motcomb Street, London, SW1X 8JU (020) 7235 6531

Provided and run by:
Dr. Paul Gallop

All Inspections

10 October 2013

During a routine inspection

We spoke to people who had used the service who told us that they had received sufficient information about the service and what treatments involved. They said that they "know what's going on" when treatment was being provided and that they were told what the dentists were doing whilst they were doing so. They described staff as "friendly" and "efficient" and in the patient feedback survey all respondents said staff were "caring" and "helpful".

The people we spoke with described the service as "perfect" and "excellent". In the patient feedback 100% of respondents said they would recommend the practice to others. There were arrangements in place to deal with foreseeable emergencies.

There were effective systems in place to reduce the risk and spread of infection. On the day of the inspection the surgery was clean and tidy. The people we spoke with described the cleanliness of the service as "really good" and "perfect". In the patient feedback 100% of respondents described the appearance as "very clean".

Staff received appropriate professional development. They undertook the Continuing Professional Development necessary to maintain their professional registrations.

The provider had an effective system in place to identify, assess and manage risks to the health, safety and welfare of people who use the service and others.