Archived: KCA Sheerness

The Vines, 2 Trinity Road, Sheerness, Kent, ME12 2PJ (01795) 580028

Provided and run by:
KCA (UK)

All Inspections

7 January 2013

During a routine inspection

The people we spoke to told us that staff were kind caring and flexible in the time and support offered to them, helping the user to gain confidence and comply with the treatment recovery plan. One person also told us that they ''liked the atmosphere'' at the centre.

We looked at the premises and found that the building provided easy access for users of the service. We found that the premises were well maintained and that there were health and safety monitoring systems in place.

The consulting rooms offered privacy and a confidential environment for users. The documents we saw showed that recovery plans were user focused, offering choices about how individual goals could be achieved and the support each individual would need. The medicines prescribing documents were all signed by a doctor and sent directly to nominated pharmacies chosen by the service user to access treatment.