15 November 2013
During a routine inspection
With one person's permission we observed a consultation and looked at three people's records.
People experienced care, treatment and support that met their needs. Treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.
There were arrangements in place to deal with medical emergencies.
The provider had taken reasonable steps to identify the possibility of abuse and prevent it from happening.
People were protected from the risk of infection. They were cared for in a clean and safe environment.
The provider had an effective system in place to identify, assess and manage risks to the health, safety and welfare of people using the service and others.