12 March 2013
During a routine inspection
The people told us that their treatment had been explained and that they were able to make an informed decision about their treatment. One person told us:' I always sign a form to agree the treatment and my dentist always explains the risks and benefits to me'.
The people we spoke with also told us their treatment was always explained to them and that their medical and medication history was always reviewed before every appointment and changes made where necessary.
We saw evidence of the completion of patient questionnaires, the collation of data and the actions taken. The registered manager explained that changes had been implemented following receipt of the suggestions.
During our visit we undertook a tour of the premises. The environment was clean, tidy and well maintained. We saw there were processes in place for the cleaning of the environment and the sterilisation of surgical equipment and instruments.
We saw that professional certificates were filed within the staff files we reviewed ensuring dentists and dental nurses were registered and suitably qualified to carry out their duties.