Updated 28 November 2019
We undertook a focused inspection of Fair Green Dental Practice on 18 November 2019. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
We had undertaken a comprehensive inspection 11 June 2019 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe or well-led care in accordance with the relevant regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Fair Green Dental Practice on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
- Is it safe
- Is it well-led
Our findings were:
- We found this practice was providing safe care in accordance with the relevant regulations.
- We found this practice was providing well-led care in accordance with the relevant regulations
Background
Fair Green Dental Practice is a well-established service based in Diss and offers NHS general treatment to approximately 16,000 patients. Another provider is located at the same address, and although registered separately, they both operate as one practice, with shared expenses, staff and governance arrangements.
The dental team across both providers consist of two dentists, three dental nurses, and a receptionist. There are two treatment rooms. The practice opens on Mondays to Thursdays from 8.30 am to 5.30 pm, and on Fridays from 8.30 am to 4.30 pm. There is portable ramp access for wheelchair users and parking close by.
The practice is owned by an individual who is the dentist there. He has legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke with both dentists, a nurse and the receptionist. We looked at practice policies and procedures and other records about how the service is managed.
Key findings
The provider had made sufficient improvements in relation to the regulatory breaches we found at our previous inspection. These must now be embedded in the practice and sustained in the long-term.