Updated 10 September 2020
We undertook a follow up desk-based review of Leather Lane Dental Practice on 17 July 2020. This review was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The review was carried out by a CQC inspector who had remote access to a specialist dental adviser.
We undertook a comprehensive inspection of Leather Lane Dental Practice on 23 January 2020 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care and was in breach of Regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Leather Lane Dental Practice on our website www.cqc.org.uk.
As part of this review we asked: Remove as appropriate:
• Is it well-led?
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the area where improvement was required.
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 23 January 2020.
Background
Leather Lane Dental Practice is in Holborn in the London Borough of Camden and provides private dental care and treatment for adults and children.
The practice is located close to public transport links and has three treatment rooms all located on the first floor.
The dental team includes six dentists, one dental nurse, one trainee dental nurse, two dental hygienists and one receptionist.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
The practice is open between :
9am and 5pm on Mondays
7.30am and 7pm on Tuesdays to Thursdays
8.30am and 4.30pm on Fridays
Our key findings were:
- Systems were in place to monitor the expiry dates of dental materials on a monthly basis.
- All medical emergency equipment and medicines were stored correctly and in date, and systems had been implemented to ensure regular ongoing monitoring.
- There were systems in place to monitor patient referrals to ensure that patients were seen in a timely manner and followed up where needed.
- The practice had registered to receive patient safety alerts so as to review and manage any risks arising from this information.
- Risks assessments had been carried out relating to the maintenance of equipment, domiciliary care, staff lone working, and hazardous substances
- Policies and procedures in relation information governance, General Data Protection Regulations and the use of Closed Circuit TV were updated and were available.
The provider had also made further improvements:
- The practice had systems for auditing patient dental care records to check that necessary information is recorded
- Action had been taken to ensure that all clinical staff have adequate immunity for vaccine preventable infectious diseases.