During this inspection, we found that the provider had ensured all staff in the practice had undertaken training in medical emergencies. The emergency medicines within the practice were in accordance with current guidance and the practice had an effective system in use that monitored the expiry of emergency medicines.
People told us they could express their views and make informed decisions about their treatment. We read four individual dental treatment records. All four records showed the reasons why treatment was recommended, people's agreement and choice of treatment options and oral health advice provided.
The provider had procedures in place to deal with a medical emergency. However, some of the procedures did not follow the guidelines from the Resuscitation Council UK.
There were good procedures in place to clean and sterilise dental equipment to minimise the risk of people acquiring an infection. Staff had received regular training to prevent the risk of infection. Staff spoken with were aware of their responsibilities in reducing the risk of infection within the practice.
Staff felt well supported with their personal development and training by the provider and practice manager. One staff member said 'Brilliant, I love working here, it's a really good place to work'.