The Care Quality Commission
  • Dentist
  • Dentist

Linden Cottage Dental Practice

High Market, Ashington, Northumberland, NE63 8NQ (01670) 812125

Provided and run by:
Barr Belfield Swift

All Inspections

During an assessment under our new approach

We carried out this on-site announced assessment on 30 May 2024. We found the practice had met regulations. The practice had systems to manage risks. Recruitment procedures reflected current legislation. Infection control procedures followed published guidance. Patients’ care and treatment was provided in line with current guidance. Patients were treated with dignity and respect. At the time of our assessment, patients could access care, support and treatment when required. There was effective leadership and a culture of continuous improvement. Linden Cottage Dental Practice is part of Riverdale Health Care a dental group provider. The practice is in Ashington and provides NHS and private dental care and treatment for adults and children. The practice also provides NHS orthodontic treatment. At the time of our assessment, the dental team included 4 dentists, 1 domiciliary care dentist, 1 specialist orthodontist, 5 qualified dental nurses, 2 trainee dental nurses, 1 dental hygienist, 1 dental therapist, 1 orthodontic therapist, 2 receptionists and 1 practice manager. The practice had 4 treatment rooms. During the assessment we spoke with 2 dentists, 2 dental nurses, 2 receptionists and the practice manager.

17 December 2013

During a routine inspection

We spoke with five people to find out their opinions of the service they received. One person said, 'I've been really happy with all the treatment I've had, I've been going for years.' Another person said, 'We have no worries, we are very happy and really would recommend them, all the dentists are lovely.'

People told us they were involved in planning their treatment and they were given information and possible treatment options. One person said, 'You are as involved as you want to be, I've been going for years so I trust them completely but they still offer to talk me through everything and check I'm happy.'

We found that care and treatment was planned and delivered in a way that was intended to ensure people's safety and welfare.

We saw that the provider had a safeguarding policy in place which detailed the actions to be taken should staff have concerns about care or witness a safeguarding incident.

Appropriate checks were undertaken before staff began work.

We confirmed the provider had a detailed and effective quality monitoring process in place.