17 October 2013
During a routine inspection
Overall, we found people were satisfied with the quality of the service they received. Their comments were largely positive. People were involved in their care and there was evidence from their treatment records that treatment was planned and delivered in line with their individual needs.
We found the dental surgery clean and hygienic and we saw there were efficient arrangements made to safely clean and sterilise dental instruments and to minimise risks to people. We found that there were detailed records of the dental treatment provided and that people were involved in discussions about their dental treatment.
Staff told us they felt supported and had access to training. We saw records which confirmed that staff were provided with relevant training and that they were provided with other support such as team meetings, staff induction and the provision of relevant dental care information.