Updated 29 March 2022
We undertook a follow up focused inspection Dental Department - University of East Anglia on 15 March 2022. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the provider was now meeting legal requirements.
We undertook a comprehensive inspection of the practice on 21 September 2021 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Dental Department - University of East Anglia dental practice on our website www.cqc.org.uk.
When one or more of the five questions are not met, we require the service to make improvements and send us an action plan We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
We found this practice was providing well-led care in accordance with the relevant regulations. The provider had made good improvements in relation to the regulatory breach we found at our inspection on 21 September 2021.
Background
Dental Department - University of East Anglia is a well-established practice that offers NHS treatment to students and staff of the university. It is based in the university’s campus and has two treatment rooms. The dental team includes two dentists, four dental nurses, and a practice manager, all of whom are employed directly by the university. The practice is situated in a building shared with the student medical centre and is fully accessible to wheelchair users.
The practice is open Monday to Friday from 9am to 5pm.
On the day of inspection, we spoke with the practice manager and a dentist. We looked at practice policies and procedures and other records about how the service was managed.