4 July 2013
During a routine inspection
We viewed eight patient records and found people's oral health was comprehensively assessed. For example, the dentist had checked for decay, soft tissue problems, and the condition of people's gums, jaw and face and recorded a map of the mouth.
We toured the practice and found it to be clean and tidy. The practice had effective systems in place to reduce the risk and spread of infection. We spoke with staff regarding the cleaning of used instruments and found procedures to be in line with guidelines from the Department of Health.
People we spoke with were happy with the care provided to them and none had made a complaint. One person told us, "I have been coming to this dentist for over 13 years. I have no complaints and would not go anywhere else".
Staff working at the practice said they felt supported by management and colleagues. Staff were given opportunities to take appropriate training.