18 October 2013
During a routine inspection
We saw that people who used the service were involved in the planning of their treatment through consultation with the dentists. People were informed of the proposed treatment and had agreed to it.
People that used the service at Simpson and Goodwin were happy with the quality of care being delivered. One person told us; "I've tried other dentists and this is the best'.
We found that the service was following the correct recruitment procedure when employing new staff.
We looked to see if the service was clean and working within current guidelines in relation to infection control. We found the service had systems in place to ensure that good hygiene standards were maintained.
We found that the service had several tools for monitoring the quality of the service being delivered and to work towards continuous improvement.