3 July 2013
During a routine inspection
People were treated in an environment that was clean and hygienic and two people who use the practice told us that the cleanliness of the environment was ''very good' and ''extremely good''.
Staff received appropriate professional development. All staff carried out training at the same time. We saw training certificates for both a dental nurse and a dentist. This ensured they met their continual professional development (CPD) points in order to maintain their professional membership with the General Dental Council (GDC).
There were systems that enabled the provider to monitor and evaluate the effectiveness of the service. For instance the practice's own survey and the National Health Service (NHS) 'Vital Signs at a Glance' surveys both showed good satisfaction rates for people using the practice which demonstrated that people's views were sought to identify areas for improvement.