7 November 2012
During a routine inspection
People told us their treatment options were always discussed and that they were given a written copy of their treatment plan along with an estimate of any cost involved. They told us that the practice was comfortable and accommodating and that appointments were flexible to meet their needs. They also said they were asked for their opinion of the service.
Proper procedures were in place to prevent and control infection.
People were protected from abuse by the service's safeguarding and recruitment policies and procedures.
Accurate records were maintained.