There was evidence that quality monitoring audits had taken place on a regular basis and the provider could demonstrate that necessary changes had been implemented as a result of learning from audit findings.
They told us that the dentists listened to them and talked through all the possible treatment options. They said that care and treatment was planned and delivered in a way that ensured people's safety and welfare. They told us that the staff were polite and that appointments were flexible to meet their needs.
People we spoke with told us that the surgery was clean and well maintained. Decisions about care and treatment were made by the appropriate staff at the appropriate level.