The Care Quality Commission
  • Dentist
  • Dentist

Archived: Talbot Woods Dental Practice

17a Glenferness Avenue, Talbot Woods, Bournemouth, Dorset, BH4 9NE

Provided and run by:
Dr. Mahmod Shahi

All Inspections

25 February 2013

During a routine inspection

We spoke with two patients, both of whom were very complimentary about the practice. They felt that they were treated with respect and dignity. They told us that they were informed about the choices, costs, alternatives and possible outcomes of their treatment. One patient told us "I am a dental phobic -- they put me at ease straight away" and another commenting about the staff said "They are the best dental staff I have had to deal with".

Both the patients we spoke with said the practice was friendly, welcoming and informative. They said that patients were listened to in all areas of the practice and that the surgery was clean throughout. We found that there was evidence of a well-supported staff who were given support and encouragement in their personal development.

We found that all patients were given sufficient information to give an informed consent, and the staff were well trained and caring. The practice was well led by the practice owner and the staff were found to be well organised.