20 August 2013
During a routine inspection
People told us that their dentists explained their treatment to them clearly. The parent we met allowed us to observe while the children had their routine check-ups. We saw that these were done thoroughly. The dentist was relaxed and caring in the way they dealt with the children.
There was medication and oxygen available for certain medical emergencies and staff were trained to know what to do if a person became unwell at the practice.
The practice was clean and people we spoke with told us they thought standards of cleanliness were very good. There were suitable arrangements for the cleaning, sterilising and storing of instruments. Staff described these procedures to us confidently.
The dental team were qualified and maintained their continuous professional development (CPD) as required by the General Dental Council (GDC). The practice manager monitored this and a dental nurse showed us their well organised portfolio of evidence.
The practice had arrangements for monitoring the quality of the service and for assessing and reducing any risks to people using the service, or staff.