11 July 2013
During a routine inspection
The practice provided only orthodontic treatment to patients and these were referred from other dental practices. Patients we spoke with said they understood the referral arrangements and the treatment that was provided.
The practice staff had all completed safeguarding training and information was displayed about their policies and procedures.
The practice had appropriate infection control policies and procedures in place and staff had undertaken the relevant training.
Patients were supported to provide feedback on the service they received and information was clearly displayed about the practices complaints procedure.