5 March 2013
During a routine inspection
Patients felt that they had been given sufficient information about their care and treatment. A detailed medical history was taken for each person and any allergies or medical conditions were recorded and discussed during the appointment.
People were given after-care advice following treatment, which included the emergency contact number for the dentist. There was emergency equipment available and staff had received basic life support training.
There were effective systems in place to reduce the risk of infection. Staff were able to describe the decontamination process to us and provide evidence to show that checks were carried out on the equipment used.
The necessary checks had been carried out on prospective employees before they could start work. There were systems in place to monitor the quality of the service, and staff meetings took place to discuss feedback received.