The Care Quality Commission
  • Dentist
  • Dentist

Archived: Spring Lane Family Dental Practice

27 Spring Lane, Radcliffe, Manchester, Greater Manchester, M26 2TQ (0161) 724 8500

Provided and run by:
Mr. Gregor Maclean

Important: The provider of this service changed. See new profile

All Inspections

23 February 2012

During a routine inspection

We visited the surgery at short notice on 23 February 2012. At this visit we talked with the provider, who is also a dentist. at the practice and a nurse. We gave out surveys to patients, looked around the premises and at some of the providers records. The practice was seen to be very busy during the second part of our visit.

Patients that returned surveys gave us positive feedback about the practice.

They described their care and treatment as 'good.' They commented that the staff team were kind, supportive, attentive, considerate and respectful. They confirmed that they signed a consent form before treatment and that the dentist always explained the treatment to them and any possible risks.

A patient who had used the practice for many years stated in a returned survey that, 'I have never had reason to complain but I feel that if I had it would have been dealt with in a professional manner.'

Patients stated in returned surveys that they thought that the environment was clean, that they had seen staff wash their hands regularly and they were asked to wear glasses and aprons to protect them from any harmful substances.

We contact NHS Bury commissioning, complaints and safeguarding teams. They confirmed that they had received no complaints and there had been no safeguarding issues of which they were aware.