1 August 2012
During an inspection looking at part of the service
The purpose of this inspection on 1 August 2012 was to check compliance in these areas. We looked at key outcomes for people relating to cleanliness and infection control; and the safety and suitability of the premises. We spoke with four people that had appointments for treatment, four staff including dental nurses, the practice manager and provider.
The provider had achieved compliance in both of the outcomes that we previously had concerns about. This was supported by the comments four people made about their experiences at the dental practice.
People told us that there had been a lot of improvements to the premises and furniture. For example, one person's opinion was that 'They must have spent thousands here. The toilet was much more accessible'.
With regard to infection control, people commented that 'It's all new and clean and tidy'.
We highlighted to the provider that policies and procedures should have been dated and include a date for review. However, this was easily rectified and did not affect the overall compliance judgements.