The Care Quality Commission
  • Dentist
  • Dentist

Archived: The Smile Centre Dental Practice - Leicester

28 Narborough Road, Leicester, Leicestershire, LE3 0BQ (0116) 254 1298

Provided and run by:
The Smile Centre (Leicester) Limited

Important: The provider of this service changed. See new profile
Important: The provider of this service changed. See new profile

All Inspections

23 January 2013

During a routine inspection

We spoke with three people who had attended an appointment on the day of the inspection. We asked them for their views about the care and treatment they received. People told us they were happy with the service and felt they were well informed about the health of their teeth and gums. Peoples comments included: 'We're very pleased we wouldn't visit anyone else.' 'I think it's really nice here, with a friendly atmosphere. My views are sought as I'm asked to complete a questionnaire regularly.'

We found by speaking and observing staff that there were effective systems in place to reduce the risk and spread of infection. We reviewed the infection prevention and decontamination policies and found them to be up to date and comprehensive with responsibilities clearly defined.

We found by speaking with staff and reviewing records that the dentist and dental nurses regularly accessed training. The dentist had an effective quality assurance system which included seeking the views of people who used it services.