Updated 29 November 2023
We undertook a follow up focused inspection of Dr Christopher Whitehead – St Peter’s Place on 31 October 2023. This inspection was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported by a specialist dental advisor.
We had previously undertaken a comprehensive inspection of Dr Christopher Whitehead – St Peter’s Place on Monday 19 June 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing safe, effective or well-led care and was in breach of regulations 12 and 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
You can read our report of that inspection by selecting the 'all reports' link for Dr Christopher Whitehead – St Peter’s Place dental practice on our website www.cqc.org.uk.
When 1 or more of the 5 questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
- Is it safe?
- Is it effective?
- Is it well-led?
Our findings were:
Are services safe?
We found this practice was providing safe care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 19 June 2023.
Are services effective?
We found this practice was providing effective care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 19 June 2023.
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we found at our inspection on 19 June 2023.
Background
Dr Christopher Whitehead St Peters Place is a dental practice located in Fleetwood, Lancashire and provides private dental care and treatment for adults and children.
There is step free access to the practice, through use of a portable ramp, for people who use wheelchairs and those with pushchairs. Car parking spaces, including dedicated parking for disabled people, are available near the practice. The practice has made reasonable adjustments to support patients with access requirements for example, through provision of a handrail at the front door to help patients with reduced mobility when accessing the practice.
The dental team includes 1 dentist, 2 dental nurses, one of whom is the practice manager and a receptionist. The practice has 2 treatment rooms.
During the inspection we spoke with the dentist, the practice manager and 1 dental nurse. We looked at practice policies, procedures and other records to assess how the service is managed. We looked at procedures the provider had put in place to bring them into compliance with regulations, and how these would be embedded.
The practice is open Monday, Tuesday and Wednesday from 8.30am to 5pm; Thursday 8.30am to 4pm; and on Friday from 8.30am to 12 noon.