The Care Quality Commission
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  • GP practice

Archived: Howard Medical Practice

Overall: Good read more about inspection ratings

Howard Street, Glossop, Derbyshire, SK13 7DE (01457) 854321

Provided and run by:
Dr Sivakumari Vuyyuru

Important: The provider of this service changed. See new profile
Important: The provider of this service changed - see old profile

All Inspections

19 November 2019

During an annual regulatory review

We reviewed the information available to us about Howard Medical Practice on 19 November 2019. We did not find evidence of significant changes to the quality of service being provided since the last inspection. As a result, we decided not to inspect the surgery at this time. We will continue to monitor this information about this service throughout the year and may inspect the surgery when we see evidence of potential changes.

05/05/2016

During a routine inspection

Letter from the Chief Inspector of General Practice

We carried out an announced comprehensive inspection at Howard Medical Practice on 5 May 2016. Overall the practice is rated as good.

Our key findings across all the areas we inspected were as follows:

  • Staff understood and fulfilled their responsibilities to raise concerns and to report incidents and near misses. Information about safety was recorded, monitored, appropriately reviewed and addressed.
  • Risks to patients were assessed and well managed, including those relating to recruitment checks.
  • Patients’ needs were assessed and care was planned and delivered following best practice guidance. Staff had received training appropriate to their roles and any further training needs had been identified and planned.
  • Data showed patient outcomes were in line with or above those locally and nationally.
  • Feedback from patients about their care was consistently and strongly positive.
  • Patients said they were treated with compassion, dignity and respect and they were involved in their care and decisions about their treatment.
  • The practice implemented suggestions for improvements and made changes to the way it delivered services as a result of feedback from patients.
  • Information about services and how to complain was available and easy to understand.
  • Patients said they found it easy to make an appointment, with 100% of patients who completed the GP National Patient Survey saying they could easily get through on the telephone. Patients told us that there was continuity of care, with routine appointments usually available within 72 hours and urgent appointments available the same day.
  • The practice had good facilities and was well equipped to treat patients and meet their needs.
  • There was a clear leadership structure and staff felt supported by management. The practice proactively sought feedback from staff and patients, which it acted on.

Professor Steve Field (CBE FRCP FFPH FRCGP) 

Chief Inspector of General Practice