30 May 2013
During a routine inspection
There were four people living at the home at the time of our visit. We met with all of these people, spoke with the staff that were supporting them and a relative. Overall, we received positive comments in support of the service provided. We observed the care and support received by people using the service. This was because none of the people that lived at the home had verbal communication skills.
We observed that staff had a good understanding of people's care needs, supported people in a respectful manner and offered them choices of how and where they wanted to spend their time.
The findings of our inspection showed, however, that there was a lack of understanding and evidence of how people using the service were involved in making decisions about how their money was spent. Following our inspection, we discussed this issue with local authority staff involved in monitoring the quality of service provided at the home.
Overall, people's care and support needs were being met and staff were available at the times people needed them. However, on the day of our inspection a relative raised a concern about insufficient staff support to a person that had recently been unwell whilst they had visited the home. In response to this, appropriate and timely actions were taken by the manager. This meant that the risk of a reoccurrence of an incident of a similar nature was reduced.
People had opportunities to take part in recreational activities both within and outside of the home and people were encouraged to be as independent as possible.