19 September 2013
During a routine inspection
People were given sufficient information and support to make decisions about their health and lifestyle. People had the opportunity to give their consent to care and treatment.
We saw that people were offered sufficient healthy and nutritious food. They were able to choose what they ate and times for meals and refreshments were flexible.
We found that people were supported to take their medicines safely and they were reviewed regularly.
People said if they had a concern or there was something they did not like, they would talk to the owner and staff. A person commented, "they look after me well, I have no complaints."